Q: My phone has a blinking message light and says “MSG from” or
“MSG to”, what does this mean and how do I fix it?
A: Dial 773 from either phone to clear the message. When you call
another extension, a soft key will display MW, pressing this key will leave a message
on the phone you called. Pressing ‘0’ during a call will also do this.
Q: How do I change my office’s main greeting on my voicemail?
A: Depending on what voicemail you have, the most common way to
change it is to access your voicemail from your main phone (ext. 100). From there,
chose to leave a message to extension 200 (the voicemail pilot.) In here if it asks
to switch to your alternate greeting, chose no. Follow the voice prompts to change
your day and night greetings.
Q: Our office is going to be closed for a conference, how do I
leave a main greeting for this without replacing my normal greeting?
A: Following the above steps, have your main greeting switch to
the alternative greeting and record it. When you return from your extended leave,
just switch it back to the normal greeting, but don’t re-record it. You can also
do this to your personal voice mail account.